October 23, 2019


Kayla Bloom | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Whole organization across 3 locations.
  • Onboarding is easy to set up
  • Scheduling is automated
  • Timekeeping: easy to fix issues
  • Notes: links confidential titles for frontline management to view!
  • User-friendliness, although this seems to constantly improve.
  • We will know more next year
  • Have seen a reduction in paper likely to continue
  • Reduced pay errors
  • Reduced compensation management issues
Benefits management has been automated. I9’s and timekeeping were done on paper. Now, it’s automated, Scheduling, time off requests, and a variety of payroll items are not my expertise.
This has revolutionized HCM at my company. All compensation was done by paper and FedExing documents to the home office. Serious mistakes were made in PTO tracking, compensation, and payroll which could take months to fix. Now, if issues arise in these areas, literal months of time is turned to minutes.
I’ve never worked on any other system that required me to have any concerns about these issues. I worked with one module in my previous experience but can understand the value as having all these modules in one application has revolutionized my HRIS management.
I don’t know how to answer this question.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
Employment history
Job profiles and administration
Workflow for transfers, promotions, pay raises, etc.
Organizational charting
Organization and location management
Compliance data (COBRA, OSHA, etc.)
Support for external payroll vendors
Not Rated
Benefit plan administration
Direct deposit files
Salary revision and increment management
Approval workflow
Balance details
Annual carry-forward and encashment
Update personal information
View company policy documentation
Report builder
Pre-built reports
Ability to combine HR data with external data
New hire portal
Manager tracking tools

Using Ceridian Dayforce

350 - Hourly Ee’s salaried HR Payroll
3 - IT background Accounting HR
  • Payroll
  • Employees information
  • Benefits
  • Recruiting
  • Performance management
  • Compensation management
  • Training tracker
Revolutionized our employees management

Evaluating Ceridian Dayforce and Competitors

  • Product Features
  • Product Usability
No I wasn’t the primary decision maker

Ceridian Dayforce Implementation

Have anIT professional involved. Invite implementation staff onsite. Have clear concise communication. Have specific people in charge of module building. Don’t have too many people giving input. Don’t make people who are not tech savvy be part of setting up modules.
Change management was a minor issue with the implementation - Don’t promise anything
  • Instructions were not user friendly
  • We went through implementing in 3 months it was horrendous
  • Data exchange was a nightmare

Ceridian Dayforce Training

  • Online training
  • in-person training
The in person training was good
It was hard for me to follow with no awareness of the product I was expected to do things I wasn’t qualified to do
Sometimes and no I wouldn’t recommend for more complicated modules launch as benefits payroll

Configuring Ceridian Dayforce

It’s extensive Which can be overwhelming but I don’t know if I would change it
Be sure you have the right people setting up modules don’t try to fit a round pegs into square holes get the people qualified to do set up that are highly technical

Ceridian Dayforce Support

Sometimes I get amazing support and other times it has not been helpful but they are always friendly and accommodating
Quick Resolution
Good followup
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Today at insighs! My attendance management hasn’t worked since go live and within 10 minutes my issue was fixed!

Using Ceridian Dayforce

The user side is incredibly user friendly
Like to use
Well integrated
Requires technical support
  • Onboarding
  • Performance management
  • All the end user modules
  • Setting up attendance
  • Setting up compensation management
  • Forms creation
  • Pretty much everything I’ve had to set up can be cumbersome and if it’s complicated nightmare status
  • Have an IT professional involved in setting up modules!!!!

Ceridian Dayforce Reliability

No particular reason
I’ve never had an issue with availability
Loading can be slow

Relationship with Ceridian

HTML loving this much more user friendly

Upgrading Ceridian Dayforce

Yes - Yes some have been so smooth I literally didn’t notice until I couldn’t find something