Chat within Salesforce
August 06, 2019

Chat within Salesforce

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chatter

It is used to communicate across organizations on existing records that need attention. This solves the problem for sending Salesforce records one by one to fix the problem.
  • Easy communication in Salesforce
  • Tagging people that need attention on the records
  • Only can be used when in Salesforce
  • Average Attachment loader
  • Must have if you have Salesforce
  • Bad if reps or Salesforce users do not check Salesforce often
It's very easy to use.
Salesforce has great support.
Best suited for people who use Salesforce.

Chatter (discontinued) Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Not Rated
Chat
Not Rated
Notifications
Not Rated
Discussions
Not Rated
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated