Cofense Triage - Saving Time and Effort in the Fight for Accurate Phishing Detection and Response
December 17, 2022

Cofense Triage - Saving Time and Effort in the Fight for Accurate Phishing Detection and Response

John Devich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cofense Triage

Cofense Triage allows the analysts on our Threat Detection team the
ability to quickly review and respond to each of the reported emails by
our users. Our response rate to our employees is now 100% and we are
able to stay on top of undetected threats that come across in phishing
emails. Cofense Triage conducts the initial analysis on these emails and
tags them appropriately so that we cut down on the amount of time that
we need to spend on each one.
  • Groups emails of the same type together
  • Applies tags to emails based on rules
  • Allows quick and efficient responses to users
  • The ability to customize responses on the fly would be helpful
  • The ability to hover over elements in the HTML preview to get a mouseover tool tip of things like the URL (not-clickable) would be a great improvement
  • Saved time
  • Decreased time to detect phishing
  • Increased accuracy in phishing detection

Do you think Cofense Triage delivers good value for the price?

Yes

Are you happy with Cofense Triage's feature set?

Yes

Did Cofense Triage live up to sales and marketing promises?

Yes

Did implementation of Cofense Triage go as expected?

Yes

Would you buy Cofense Triage again?

Yes

Cofense Triage is well suited for a large enterprise environment where manually reviewing and responding to reported phishing emails would not be feasible. Cofense Triage may not be suitable for smaller organizations, as the cost-to-benefit ratio wouldn't make it a worthwhile investment.

Cofense Triage Feature Ratings

Integration with Other Security Systems
7
Attack Chain Visualization
6
Centralized Dashboard
9
Live Response for Rapid Remediation
5