Item: Contentstack
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Contentstack is used as our headless CMS platform for e-commerce sites.

Pros and Cons

Easy to customize, flexible platform
Great support from Customer Success Manager
Extensive App Marketplace

Localization/translation management within the system is difficult/manual
Bulk functionality is sometimes limited (i.e. only 20 entry publishes at a time, bulk export/import)

Return on Investment

Contentstack has allowed us to tell marketing stories effectively and efficiently
Contentstack APIs have allowed us to connect many other business critical apps easily

Contentstack's ongoing support via our Customer Success Manager is the best of all platforms we use. Additionally, we are often quickly put in touch with technical folks when needed to get the full support we need, including training on new functionality.

Key Insights

Do you think Contentstack delivers good value for the price?

Not sure

Are you happy with Contentstack's feature set?

Yes

Did Contentstack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Contentstack go as expected?

I wasn't involved with the implementation phase

Would you buy Contentstack again?

Yes

Likelihood to Recommend

Contentstack is great for building flexible marketing-focused stories and landing pages without developer needs (post-setup). As an e-commerce platform out of the box, it requires some thoughtful customization and is easy to create webs of references or otherwise messy data structures.

Flexible Platform, Easy to Manage

Overall Satisfaction with Contentstack