Best Website for helping businesses to collect, manage and share their customers feedback
April 07, 2022
Best Website for helping businesses to collect, manage and share their customers feedback
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with CustomerAdvocacy.com
CustomerAdvocacy.com is a tool to help you grow your business through social media. It gives you the ability to automatically respond to Twitter mentions, Facebook comments and emails with personalized messages from your company's account, making it far easier for users to reach out and engage with your brand.
- Easy to use
- Easy to implement
- Easy to integrate
- Secure and Reliable
- It is little slow
- Sometimes lags in reporting
- Pricing is little high
- Makes it easy to create a customer base that really supports your marketing goals
- User friendly
- Good statistics
- Compatible with other tools
- The best thing about the app is how easy it is to quickly target challenges for a
- specific subset of our customers.
- The customer service we received when implementing the software was incredible. we have not had to contact customer service for any product flaws or issues yet. Badges & rewards are a nice touch as well.
An area I found with an opportunity for improvement is the structure of
challenges, I find it somewhat rigid. The activities that are often
produced all have the same structure and can look a little boring after a
while from the advocates point of view. It would be nice if activities
can be more visually diverse but the way the
information is structured. If there are options to allow activities to
be formatted, allowing more visual diversity that's why we shifted to CustomerAdocacy.com.
challenges, I find it somewhat rigid. The activities that are often
produced all have the same structure and can look a little boring after a
while from the advocates point of view. It would be nice if activities
can be more visually diverse but the way the
information is structured. If there are options to allow activities to
be formatted, allowing more visual diversity that's why we shifted to CustomerAdocacy.com.
Do you think CustomerAdvocacy.com delivers good value for the price?
Yes
Are you happy with CustomerAdvocacy.com's feature set?
Yes
Did CustomerAdvocacy.com live up to sales and marketing promises?
Yes
Did implementation of CustomerAdvocacy.com go as expected?
Yes
Would you buy CustomerAdvocacy.com again?
Yes