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Overall Satisfaction with Dundas BI
We are a small software company servicing the homebuilding industry - we sell Dundas BI to our clients as part of a complete reporting package. Our clients use Dundas BI across multiple departments. Dundas BI gives our clients the ability to analyze the data, spot trends and make informed decisions based on the data that is presented in the Dundas BI dashboards.
- As a software package, Dundas BI is extremely flexible - if you can dream it, you can most likely build it in Dundas BI. The possibilities are quite literally limitless. This puts Dundas BI is a position of strength relative to other BI vendors since DBI doesn't limit a user to a canned set of pre-defined visualization types; those do exist, but are not the end of the story.
- Since the software is based on the latest technologies (HTML5, CSS and JavaScript) Dundas BI is in a unique position to capitalize on the ever-expanding Internet of things. Try doing that with other major BI players, most of whom rely on some form of legacy technology (trust me, we looked).
- As a company, it is obvious that Dundas has made product support a priority. As a software provider who provides support to clients, I'm rather persnickety about support; the Dundas BI support team provides consistent, concise support in a timely manner. If the first line support team doesn't know the answer, they have access to the developers and the professional services team. Dundas BI support rocks!
- This is something that I believe Dundas is currently working on - I would like to see more documentation (with examples) on the Dundas BI JavaScript API.