Check your ecosystem for complexity and eclecticism before you implement Dynatrace.
January 30, 2019

Check your ecosystem for complexity and eclecticism before you implement Dynatrace.

David Kim | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is used for user experience, performance and availability management. It solves the issues of mapping applications and their dependencies in a complex ecosystem and to their business vertical.

Pros

  • Easy to use and adopt.
  • Goes up and down the stack from cloud, physical, middleware, DB to application and user
  • Purepath shows the area to focus on root cause and reduce time to repair.

Cons

  • Management zones do not have granularity in administration of their own zones. This leaves a gap for autonomy.
  • In an ever changing environment, a week of baselining and analysis is too long.
  • Older platforms are not supported. Limited support for healthcare apps that are off the shelf like Epic and Cerner. Limited support also for Citrix based applications.
  • There was no dollar value return on investment as it’s too early to tell. Automation has not been implemented
  • Positive or possible return can be that we can outsource support and use FTEs for Devops and work with system reliability engineering.
  • Business efficiencies can be measured by reliability for applications. 1 hour of outage can equal to a business team’s cost.
It is well suited for environments with standard platform usage such as Linux and cloud providers that are standard across the industry. Multi-platform ecosystems can make implementation and stitch of data to be a bit complex.

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