Ohlone needed a flexible reporting tool that supported multiple database platforms and we chose Entrinsik's Informer in late 2011 and were up and running in January 2012. What was initially a limited roll-out to specific departments quickly turned into an enthusiastic campus-wide implementation: everyone wanted to use this new, easy-to-use reporting tool.
We have over 1000 reports, with some scheduled and others setup as quick links for individual users. Most of the reports are written by the Applications Team in Information Technology, but we engaged with tech-savvy and power-user employees around the campus, training and encouraging standards in writing their own reports for themselves and their departments. The Informer product has helped departments "own" their reports through the ability to quickly review, audit, and verify data specific to their area.