Forcepoint Web Security is a good flexible tool to protect your user community.
June 19, 2019
Forcepoint Web Security is a good flexible tool to protect your user community.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Forcepoint Web Security
Forcepoint Web Security is being used throughout our entire organization. It is used to provide web content filtering that follows our Compliance, HR, Information Security, and Legal policies.
In addition, it provides our users a layer of protection from malicious web content that is updated multiple times a day. This is very important in today's electronic communication environment where users are getting bombarded with very realistic looking SPAM and malicious e-mails that want users to "Click on this link" to....
- Prevent access to suspicious or malicious web sites.
- Keep their database of malicious or suspicions web sites current.
- Allows us to customize/fine tune user access to sites. We can allow some people to access sites while preventing other from accessing those sites.
- The support when I call in could be better. When I call in with a high priority issue, I have to wait while the agent tries to reach the technician that works on my account. If they are not available then I need to leave information for the technician. This is no better than me opening a ticket from within their customer portal.
- Some of their upgrade documentation could be more detailed and kept up to date.
- The tool supports our code of conduct policy.
- It supports our acceptable use policy.