Incredibly Poor Service Standards
June 16, 2022
Incredibly Poor Service Standards
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Front
The service is incredibly distasteful, and the sales process lacks a transparent investment into understanding customer needs and how to best approach operational complexities. Our team reached out several times to review the system again after a bad experience and received no response or follow-up. In the modern age, not only are small businesses looking for innovative systems - we're looking for a creative service mentality, one that's at least attentive and transparent to a reasonable degree. None of that was present throughout the process, and the information we were provided was far from accurate.
- Not sure, I was not extended the proper assistance, needed to review the platform
- Service, Service, Service!
- Transparent approach when working with clients.
- Not sure, I was not extended the proper assistance, needed to review the platform
- Not sure, I was not extended the proper assistance, needed to review the platform
Do you think Front delivers good value for the price?
No
Are you happy with Front's feature set?
No
Did Front live up to sales and marketing promises?
No
Did implementation of Front go as expected?
No
Would you buy Front again?
No