Long time ERP partner
July 08, 2023
Long time ERP partner
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Genius Solutions
we currently use Genius to:
1. Manage all our items (raw material, manufactured material, consigned material and finished goods).
2. Manage our item configuration (creating bills of manufacturing and bills of material).
3. Enter and track customer orders
4. manage material
5. houses all our vendors
6. creating purchase orders
7. creating shipping documentation
8. Managing daily business activities such as open orders.
9. Accounting
1. Manage all our items (raw material, manufactured material, consigned material and finished goods).
2. Manage our item configuration (creating bills of manufacturing and bills of material).
3. Enter and track customer orders
4. manage material
5. houses all our vendors
6. creating purchase orders
7. creating shipping documentation
8. Managing daily business activities such as open orders.
9. Accounting
- Provide higher-level reports that include enough details to make decisions and manage. example, their open order reports is incredible. It shows you a 40ft view of the existing orders, their status, the material availability, etc. and if you need more detail, most of the fields on that report are linked to detailed pages (e.g. you can look at a specific job/work order or the original sales order entered or the BOM consumption, etc.)
- Knowledgeable staff. If you have a Genius academy license, you are able to join canteens that are 1 hr Q&A sessions held 3 times per week to answer any questions or issues you have.
- we are able to use so many of their additional fields to create any report we desire. This feature is also available on line now, but we have not yet completed our transition to V15 which has that feature.
- Techs are able to use the system to update work orders and consume material which is slowly eliminating our use of paper copies all over the shop floor.
- Genius holds regular webinars with their customers to get our feedback on the modules. One thing we recently discussed and I'm sure we'll see in the next version is having more info available in the physical inventory module such as the description of the material being counted, allocations against it, and the last price or cost of the material. This would make the process more efficient when we can sort through the list of counted locations and parts and ignore all low dollar items and concentrate of the critical items.
- They host many very educational webinars but some of these cost money. I was hoping they would give access to these when you purchase a genius academy license.
- Their work instruction in the hep menu can be much improved. It's not easy to go to the help menu and understand how to use a module fully. You should be able to use the help instructions to navigate and not have to put in a ticket every time you're trying to figure something out.
- Although we are still working through our implementation, we have so far been able to remove working outside the system. For a sometime, operations and accounting have had a huge disconnect because ops worked from external excel spreadsheets and databases, while accounting worked only inside genius. Since we have been working with Genius and using many of their dashboards and training resources, we have been able to remove that working outside the system part and have been able to keep everyone on the same page.
- We have been able to allocate a whole resource to help with the continued growth of our engineering capabilities by using the bills of manufacturing, bills of materials and reporting in Genius. We had a full time position to just create, update and manage routers. We also had to deal with typos and other errors that happens when you have a human manually entering information.
I was not involved with this process. But we have been with Genius since 2008/2009.
Do you think Genius Solutions delivers good value for the price?
Yes
Are you happy with Genius Solutions's feature set?
Yes
Did Genius Solutions live up to sales and marketing promises?
No
Did implementation of Genius Solutions go as expected?
Yes
Would you buy Genius Solutions again?
Yes