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Better experience for us and our customers than manually sending out gift cards
January 27, 2022

Better experience for us and our customers than manually sending out gift cards

Alfredo Salkeld | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Giftbit

Sending gift cards to our customers used to be a total headache. I'd keep a manual list of customers we wanted to send them to, then work with a virtual assistant to manually order them via a third-party vendor. Giftbit saved us hours upon hours of time, thanks to its integration with Zapier. I created a Zap that allows tagging a customer in our CRM and like magic they'd get a gift card in their inbox. It didn't take me more than a few minutes to set up.
  • Easy integration with Zapier
  • Professional, not-scammy looking emails
  • Affordable
  • I don't believe the gift cards work internationally, but I may be wrong
  • Automation
  • At least 2 hours per week saved

Do you think Giftbit delivers good value for the price?

Yes

Are you happy with Giftbit's feature set?

Yes

Did Giftbit live up to sales and marketing promises?

Yes

Did implementation of Giftbit go as expected?

Yes

Would you buy Giftbit again?

Yes

If you send gift cards to your customers at set points during their customer experience, it's a no-brainer to use Giftbit to automate the process. Their API is great, but the dashboard is easy to use if you need to send a one-off reward to a user or vendor.