One of the best analytics tools available today in the market
October 03, 2022

One of the best analytics tools available today in the market

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Glassbox

Glassbox is literally the only way that I can view certain areas of the site without making a purchase, see exactly what the customer sees, how they interact and use the site, their habits and actions that we couldn't predict or prepare that Glassbox lets us see.
  • Zone analysis
  • Ad-hoc funnels
  • Data export
  • A/B testing
  • Integration with Google Analytics and VoC
  • Just getting used to new layout, and making sure I use all the tools, as so many good areas that we're under utilizing, which is our issue not glassbox!
  • A/B testing
  • Data export
  • Integrations
  • Optimize order flow and increase conversion rate
  • Fix technical and experience issues within hours instead of days
UI is very clean and Glassbox integrations with every tool we have in our stack was super important for us. Also, the out-of-the-box reports and easy customization of the system to match our needs

Do you think Glassbox delivers good value for the price?

Yes

Are you happy with Glassbox's feature set?

Yes

Did Glassbox live up to sales and marketing promises?

Yes

Did implementation of Glassbox go as expected?

Yes

Would you buy Glassbox again?

Yes

Deep insight into customer behavior, issues, and actions.

Glassbox Feature Ratings

Product usage analytics
10
Customer experience dashboard
10
Customer journey mapping
10
AI-powered recommendations
10
Click analytics
10
Scroll maps
10
Conversion tracking
10
Goal tracking
10
Funnel Analysis
10
Session Recording and Replay
10
User Segmentation
10
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
Mobile App Analytics
10