Item: Glassbox
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Being able to have all data in real time and without the need to tag it. We can see both the technical and experience struggles and address the most crucial tasks quickly before it affects out revenue

Pros and Cons

Sessions
Alertings
Integrations

Maybe if there was some way of smoothing the playback to long waits are reduced, but then slows down automatically wen something is happening.

Most Important Features

Integrations
Sessions
Reports

Return on Investment

Reduce time to insights

Alternatives Considered

Contentsquare (clicktale)

More integrations and easily sharable data

Key Insights

Do you think Glassbox delivers good value for the price?

Yes

Are you happy with Glassbox's feature set?

Yes

Did Glassbox live up to sales and marketing promises?

Yes

Did implementation of Glassbox go as expected?

Yes

Would you buy Glassbox again?

Yes

Other Software Used

Jira Software

Likelihood to Recommend

Seeing all website events and prioritize it based on what has the most affect on conversion and experience. Also, the out of the box integrations are invaluable as we work with a lot of other tools and need the Glassbox data to be easily shared and sent to other departments

Can see every event in real-time!

Overall Satisfaction with Glassbox