Use it!
March 17, 2024
Use it!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Google Cloud Speech-to-Text
Transcribed text from various audio sources can be analyzed to extract insights, trends, and patterns. This can be particularly useful in market research, product feedback sessions, or even in medical and legal professions for analyzing patient consultations or legal proceedings. Or educational institutions, Speech-to-Text can facilitate the creation of written materials from lectures and classes, supporting students who benefit from reading material in addition to or instead of listening.
- For organizations producing video or audio content, Speech-to-Text can be used to generate subtitles or transcripts, making content accessible to a broader audience, including those who are deaf or hard of hearing.
- By transcribing customer service calls in real-time, businesses can automate the categorization and routing of calls based on their content, improving response times and customer satisfaction.
- In industries where compliance with regulations is crucial, Speech-to-Text can help in automatically transcribing meetings and calls to ensure that all discussions are documented and reviewable for compliance purposes.
- Better recognition of a wider range of accents and dialects to ensure inclusivity and fairness in service provision.
- Enable real-time on-screen prompts for customer service agents with relevant information or solutions based on the ongoing conversation.
Do you think Google Cloud Speech-to-Text delivers good value for the price?
Not sure
Are you happy with Google Cloud Speech-to-Text's feature set?
Yes
Did Google Cloud Speech-to-Text live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Google Cloud Speech-to-Text go as expected?
I wasn't involved with the implementation phase
Would you buy Google Cloud Speech-to-Text again?
Yes