Try to reach out to a Heartland representative. If you can find one that responds
September 09, 2023

Try to reach out to a Heartland representative. If you can find one that responds

Jim Kingsley | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Heartland Payroll

  • Website is well designed
  • No follow through from representatives
  • Non responsive to emails and phone messages
  • Non payment of payroll taxes in a timely manner resulting in late penalties from state
  • Poor reflection on financial status of our corporation due to non payment of funds collected from us to state in timely manner.
Heartland bought out our previous payroll service 2 years ago

Do you think Heartland Payroll+ delivers good value for the price?

Not sure

Are you happy with Heartland Payroll+'s feature set?

No

Did Heartland Payroll+ live up to sales and marketing promises?

No

Did implementation of Heartland Payroll+ go as expected?

No

Would you buy Heartland Payroll+ again?

No

Lack of response to any attempt to contact account representatives

Heartland Payroll+ Feature Ratings

Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
1
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated