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Amazing Hipchat!
Updated October 31, 2016

Amazing Hipchat!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HipChat

Hipchat is an excellent tool that enables collaboration across multiple departments. The integrations are extremely useful and provide added features. Its works across multiple platforms. We currently utilize the HipChat Server for onsite benefits.
  • Collabaration
  • Allows our departments to remain in touch and stay on top of issues
  • Monitoring
  • Assists in keeping track of services
  • Cross Platform
  • Windows, Mac, IOS, Android
  • Added features for Hipchat Server to compare with Hipchat Cloud
  • More Seemless integration
  • Better QC on Windows Client
At the time we looked at Slack there wasn't an on-premise option. Hipchat also had a better client at the time. We had issues with notifications on Slack.
I have already recommended Hipchat to multiple vendors.

HipChat (discontinued) Feature Ratings

Project Management
7.5
Mobile Access
8
Search
7
Communication
6.7
Chat
8
Notifications
7
Discussions
6
Surveys
6
Internal knowledgebase
7
Integrates with GoToMeeting
6
File Sharing & Management
6.5
Video files
6
Audio files
6
Access control
7
Advanced security features
7
Integrates with Google Drive
7
Device sync
6

HipChat Reliability

For larger scale deployments 500+ users a heiarchy system (OU based) would be beneficial.