IBM QRadar in Healthcare Industry Security Implementations
Samuel Hadid | TrustRadius Reviewer
November 13, 2019

IBM QRadar in Healthcare Industry Security Implementations

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with IBM QRadar

Support and administration is provided by the security department and the configuration was completed by security architects. The platform in general is so vast that it required the collaboration of various members. It's used to correlate and duplicate event logs and serve as the main tool for monitoring and investigation during incident response.
  • Support
  • Coverage
  • Customization
  • Implementation granularity
  • Ease of use
  • Standardization among detection levels between other products
  • It allowed us to have a richer perspective of our security architecture.
  • It helps a lot in the restoring process.
  • It's a great tool for incident analysis.
While the product performs really well and helped a lot in our overall security project, one of the most notorious offers for us was the support we received from the vendor. They're really experts in their environments and all communications were always polite, useful and attentive. Important to add that price may differ between options.
Support people were always available and polite with all admin members. We would get very frequent emails and calls from them while were working in the implementation and go live, and once the product was already in place they were great at monitoring our environment and letting us know of any important findings.

Do you think IBM QRadar delivers good value for the price?

Not sure

Are you happy with IBM QRadar's feature set?

Yes

Did IBM QRadar live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM QRadar go as expected?

No

Would you buy IBM QRadar again?

Yes

IBM QRadar is great for large-scale architectures or implementation, not a very good option for short-scale architecture in small companies. This product offers a great capacity for both monitoring and enforcement. All devices' logs of the security implementation can be integrated with QRadar to have further control of security devices.

IBM QRadar Feature Ratings

Centralized event and log data collection
8
Correlation
9
Event and log normalization
9
Deployment flexibility
8
Integration with Identity and Access Management Tools
8
Custom dashboards and views
8
Host and network-based intrusion detection
6