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IBM Watson Assistant - Life changer
February 16, 2022

IBM Watson Assistant - Life changer

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Watson Assistant

On our website, we are attempting to create a user-friendly approach for our users to find answers to the majority of their straightforward questions. Currently, utilization is minimal, but it is increasing. The benefit of IBM Watson Assistant is that it provides you with appropriate alternatives to pick from as a response, making it very quick and handy. It is simple and easy to improve the user experience. As a result, it answers our company's time productivity issues.
  • The data is rather simple to implement.
  • The ability to use it in a free plan allows you to analyze how well the tool will fit the demands of the project.
  • Applications that are simple to create and incorporate.
  • Online assistance is excellent.
  • It was difficult to learn how to use libraries.
  • Users must comprehend the UI and terms.
  • I believe they can minimize the amount of documentation.
  • It has improved decision-making.
  • As a team, it saves a lot of time.
  • Overload is avoided by responding quickly and accurately.
This platform is simple and adaptable to any organization's needs. Its capacity to instantly spin up different images/environments is a significant bonus. It's also convenient to be able to keep notes and scripts together. After utilizing IBM Watson Assistant for a while, we noticed that even exhaustive searches did not yield the solution we were seeking for. It allows us to simply prepare reports and provide clear and precise feedback to our consumers. The learning path is very good to understand, making it appropriate for instructional applications.
It aided us in developing sophisticated AI solutions for your company's needs, and it is simple to learn if you are familiar with other programming languages. The connection of SaaS with IBM Cloud is simple. When it comes to real-world tasks, though, you must clarify and integrate them. With the voice and text integration features, it is simple to contact clients for inquiries. In and of itself, the simplicity of customizing or augmenting existing intents or entities proved enticing.

Do you think IBM watsonx Assistant delivers good value for the price?

Yes

Are you happy with IBM watsonx Assistant's feature set?

Yes

Did IBM watsonx Assistant live up to sales and marketing promises?

Yes

Did implementation of IBM watsonx Assistant go as expected?

Yes

Would you buy IBM watsonx Assistant again?

Yes

The IBM Watson Assistant platform's algorithm recognizes the user's particular demands and offers them highly accurate solutions. When our staff is not available, we may offer feedback to our clients/customers using IBM Watson Assistant. APIs can aid with picture and audio recognition, insights, text identification, and other tasks. Everyone should use this program, in my opinion. You should absolutely give it a chance.