A Saleman's Dream
November 23, 2018

A Saleman's Dream

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com Predictive Playbooks

InsideSales.com is being used by my company as a way to create sales plays and touchpoints along the customer buying journey. It allows for the user to contact prospects in a number of different ways.
  • Allows for me to create sales plays that can either be specific for an industry or company, but also generic for anyone.
  • Has the ability to let me know whether the phone number or email I am contacting is used often and lets me know when someone has opened an email or clicked on a link.
  • Has a Neural Send Feature which allows users to see what the best time of the day is to contact someone.
  • Functionality in the UK could be improved, the Neural Send feature is good but does not work properly in the UK.
  • Better functionality and fluidity with SFDC, sometimes it does not enroll users into a playbook properly.
  • Sometimes the dashboard does not load up my automated tasks properly and then makes me find each automated task manually.
  • Rep Productivity
  • Rep Efficiency
  • Less time to close sale.
The reason why I give it this rating is because the browser extension can be used on any single page, whether it is LinkedIn, a CRM or even Google. This allows me to be able to stay on top of my activity no matter what page I am browsing on. This useability puts InsideSales above many other sales tools.
I haven't used Yesware but know someone who has that says InsideSales is a lot better in terms of functionality and useability. I would thererfore assume that it is much better as I enjoy using it and it has made my sales life a whole lot easier.
It is well suited for anyone in an SDR or BDR role. As it allows for prospects to be identified and targetted properly. However it is not good in the scenario of when you are an account manager, as that is much more personal selling.