Item: iSpring Suite
Rating: 10
Author: Pete Blair

Use Cases and Deployment Scope

iSpring Suite provides initial orientation and continued training for volunteers. Replaces labor intensive workshop type training.

Pros and Cons

Customer support is outstanding - regardless of day or night. They recently announced text to speech function, and I did not know exactly how to implement. A quick chat with Support and I was on my way. I could not have asked for more.

I'd like to see text to speech available in questions and simulations.

Return on Investment

Not able to speak to the financial impact or impact on business goals.

Alternatives Considered

Course Writer was a mainframe application; DazzlerMax is now obsolete. I no longer have access to Composica

Key Insights

Do you think iSpring Suite delivers good value for the price?

Yes

Are you happy with iSpring Suite's feature set?

Yes

Did iSpring Suite live up to sales and marketing promises?

Yes

Did implementation of iSpring Suite go as expected?

Yes

Would you buy iSpring Suite again?

Yes

Other Software Used

CoffeeCup HTML Editor, Microsoft Powerpoint

Likelihood to Recommend

I would say that iSpring is generally suited for most eLearning applications. It is not well suited in my opinion for software (programming) learning.

Users and Roles

1 - Training Developer.

Support Headcount Required

1 - Myself.

Business Processes Supported

Volunteer Orientation.
Volunteer Continual Training.

Likelihood to Renew

Not sure if management wants more eLearning.

iSpring - Support is there when you need it.

Overall Satisfaction with iSpring Suite