Item: Jamf Pro
Rating: 10
Author: Verified User

Overall Satisfaction with Jamf Pro

Use Cases and Deployment Scope

We are a K-12 school district with iPads 1:1 in all grade levels. All of our staff have an iPad and a MacBook. We use Jamf Pro to manage all of these devices. Management of all of these devices would not be possible without Jamf Pro. We use it to push apps, set restrictions, and help troubleshoot problems with devices.

Pros and Cons

Pros

Getting all the necessary apps out to students and staff. Jamf Pro makes this an absolutely seamless process.
Setting restrictions for our devices. We are able to set different restrictions for staff and students at different grade levels. This is a necessity in a school district.
Jamf support is amazing. They have a very quick turn around time and are always super helpful. If they don't know the answer, they will find someone who does.

Cons

I would love for Jamf Pro to take over the daunting task of creating packages for the most common Mac apps used.
Pulling data from Jamf on apps, smart groups and such can sometimes be difficult. I would like to see that integrated.
Cost for Jamf Pro is getting steep, would like to see better pricing for school districts.

Return on Investment

Jamf Pro has made it possible for us to manage 4500 devices, this allows us to put a device in every student's hands.
Student engagement is at an all time high.
This allows for continued learning on no-school days as well.
Technology staff focus on a wider range of things as the management of devices is taken care of with Jamf Pro.

Support Rating

Jamf support is amazing! They have an excellent turn around time; I usually hear back from them within the same day. 95% of the time the technician I am working with initially can get me a resolution on my issue. If they cannot, then it is upgraded to the engineers and they work quickly to get a resolution.

Key Insights

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

Likelihood to Recommend

For school districts, universities, and businesses that need to manage a large number of Apple devices, Jamf Pro is absolutely my number one choice. The wide range of features and capabilities I don't think can be matched by competitors. For places with a small number of devices or not as great a need of the wide range of features, it might not be the best option.

Comments

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Jamf Pro: a necessary management tool!