KeepTruckin keeps us trucking!
Updated August 05, 2021

KeepTruckin keeps us trucking!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KeepTruckin

Our drivers are sent a link to the KeepTruckin app when their cab-mounted ELD fails and they are authorized to run paper logs. KeepTruckin ensures the hours are calculated correctly, drivers without experience on paper logs are compliant and logs are turned in regularly. Without KeepTruckin, malfunction recoveries would be extremely difficult and expose the motor carrier to potential significant CSA violations and liability.
  • Driver Logbook app
  • GPS positioning
  • Enable admin panel on mobile browsers
  • Improved FMCSA HOS compliance
  • Limited downtime - freight delivers on time!
have not needed just works!
Zero issues...the APP is lightweight and loads quickly. Access to the website is quick and straightforward

Do you think Motive (previously KeepTruckin) delivers good value for the price?


Are you happy with Motive (previously KeepTruckin)'s feature set?


Did Motive (previously KeepTruckin) live up to sales and marketing promises?


Did implementation of Motive (previously KeepTruckin) go as expected?


Would you buy Motive (previously KeepTruckin) again?


Driver prefer the intuitive dashboard and ease of use. Admin and fleet managers like the single click access to data, quick updates and robust features.
Omnitracs ELD Solutions, Trimble Fleet Mobility (formerly PeopleNet)
Driver Logs - VERY intuitive

Using KeepTruckin

50 - drivers - owner operators
1 - advanced PC and web skills
  • quick simple and straight forward deployment
  • free hours of service application to test and try out and grow into the product
  • robust product selection
  • using an app to replace the paper log requirement during malfunction...FMCSA allows it!
  • continue to migrate towards another vendor / platform
without questions we will continue to use and encourage others to adopt this software to gain a wider audience and boost development

Evaluating KeepTruckin and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
usability is important with our aging drivers. Owner operators dont trust or appreciate change and technology specifically. Anything we can do to ease that burden is a driver retention asset.
not sure I would...I am pleased that my process ended with Keep Truckin...realible, quick and easy.

KeepTruckin Implementation

It just easy and reliable.
Change management was minimal
  • getting drivers to download the app...the push to mobile feature is great to minimize driver confusion

KeepTruckin Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
no..using free version of driver logs to replace paper logs during ELD malfunctions. Enables use to test drive the product while we wait out the contract from our current vendor.
Had difficulty accessing the admin portal to assist a driver. Called support and determined access is only availalbe on a desktop PC even if being viewed in desktop mode from a table or phone. Support was kind, understadning and patient to explain the process and walk me through some solutions. Much appreciated!

Using KeepTruckin

Its one of the most attractive pieces of the software. without usability what is an app really there to do?
Like to use
Technical support not required
Quick to learn
Not well integrated
Feel nervous using
  • hours of service ELD
  • accessing the admin panel
Yes - restricted access to the admin panel from a smart phone is challenging and frustrating but i n the scheme of apps can be perfect, right?