Great product for documenting processes
October 04, 2021

Great product for documenting processes

Jacqueline Neill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

It was easy to pick up and learn with very little training.
We used Lucidchart to map out and diagram workflow processes for internal teams. The ability to easily modify the workflow during the setup and later has been very valuable as we work through process changes. Previously we were using Word to document with bullet points and teams would find it hard to follow. Having a color diagram has helped tremendously.
  • Color coded flowcharts
  • Workflow documentation
  • Diagram creation
  • Adding the connecting points was difficult at times because of how it would reset.
  • Time saving
  • Improved clarity in the role
The ability to integrate with our current platforms was beneficial.
I haven't had to reach out to support however the web support needed was valuable.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

Slack, Microsoft 365 (formerly Office 365), Asana
If someone needs to document processes where multiple paths are possible, it works great.