It was simple and precise
October 06, 2021

It was simple and precise

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Lots of cool features, but it's hard to explore and get to know everything. A community for giving answers or how to do it question would certainly help a long way.
It's mostly used by people with Architect and Solution Designing roles as it provides a much easier way of implementation and sharing options. It mostly addresses new solution designing and editing, specifically if many tools and teams are involved as it is the best place to share such solution design documents for enterprise-level designing.
  • Solution designing
  • Flow diagrams
  • Sharing options
  • Ease of using and learning the tool
  • A better community that answers a lot of questions on how to effectively utilize all functions of the tool. Kind of repository of questions asked and answered.
  • Sometime it hangs when multiple people are viewing and editing.
  • Header and footer option can be made available, that would be awesome.
  • Time saving
  • Presentability improved to customer
  • Easier to share without compromising security details.
It has helped me building up solutions faster and presenting them in a simpler manner to customers. ServiceNow integration would be a good feature to add. As we prominently work on ServiceNow.
Never used support, would try sometimes.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

I think it is best suited for solution designing but I find many other tools more friendly to develop simple flow diagrams, for complex ones it's still the best. Overall it's a good tool to use and hope you keep on improving it and give us more features in the future.