Lucidspark - The Lucid App I've Been Waiting For
December 20, 2020

Lucidspark - The Lucid App I've Been Waiting For

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

It is available across the organization, but I specifically requested a license when I saw it was available because I thought it would be a better fit than Lucidchart, which I've used for many years. I know several other departments have started to use it for brainstorming sessions and user mapping. That is my main use case as well. I use it to bridge the gap since we're all remote currently and need a place to visually represent our work and collaborate on notes, user journey maps, story maps, and roadmaps.
  • It is very easy to get started. You can open a board and start putting stick notes on it right away. It's intuitive enough that anyone can dive in and use it.
  • It is very simple and unstructured. While Lucidchart was geared toward flowcharts (and I co-opted it to my own purposes), Lucidspark is open to whatever format you need. There are templates available which are helpful, but you can also free-form as much as you like.
  • It is easy to collaborate. You can share a board with colleagues, use it real-time to collaborate on a story map by putting sticky notes together from an entire team, or take notes together.
  • I like the idea of the containers, but am unclear what they are. It would be nice to have some examples or explanation at the point of use to better understand how and why to use them.
  • I just found out that I can import a csv file into sticky notes, but the option was hidden. That would be useful to know or have more easily available. I guess the feedback is make things more visible.
  • It has helped me visually represent ideas quickly and easily in meetings and to stakeholders. Rather than explain verbally or in an email, we are able to show.
  • It has help us quickly sort through ideas. We can get everything out onto a board from everyone no matter where they are. This is especially important since we are all remote right now. Once we've got our ideas out, we can talk through them, move them around, vote, and come to better conclusions.
Like I said previously, one of the strengths of the application is its ease of use. You can jump in quickly, even if you are unfamiliar with it and get started. You don't need any technical expertise to get started using Lucidspark, which I see as a key strength using it for our teams.
We haven't taken advantage yet of any of the integrations. I've been trying to get it more integrated, but we're still working on those things. Unfortunately our organization is slower with those things.
I haven't had any issues with performance or reliability so far. It has worked as I would expect in every circumstance, which is great. Whether that is collaborating online or working on things remotely or individually.
I haven't had any issues with support for Lucidspark, but I also haven't had occasion to need support or reach out for support with the application. So I'm not in a position to judge well either way.

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  • Miro and MURAL (formerly
It stacks up well against the other two options I've looked at. It works well since it integrates so nicely with Lucidchart, which we use widely at the company already. It also has all the functionality we need for working collaboratively in a remote environment and sharing information across teams.
It is well suited for brainstorming ideas, creating virtual whiteboards, creating story maps or journey maps for users, and any time when a visual representation makes sense. It is good for collaboration, or for creating ideas on my own. I have used it in both cases and find it very useful for storing my own ideas and sorting through my own thoughts.

It is less useful for non-visual representations. Things that are text-heavy still make more sense to me to be handled in a document. The same for things that are spreadsheet related. But once it becomes visual that is when I think Lucidspark shines.