Overall Satisfaction with MatrixCare
MatrixCare is being used across our entire organization. It addresses the problem of limited access to patient records. With it, the number of staff who have access to a single chart is limitless. We all utilize specific features. For me, it addresses the problems of tracking data and physician visits.
- The Admit/Discharge Report holds high value to me by presenting key information like medical record number, room number, provider and the hospital that the patient transferred from, including a breakdown of their status i.e. admission, discharged, expired etc.
- The Physician Visit Schedule by Assigned report helps me to keep providers in compliance with federal mandates. I am able to select criteria to refine the resultant data to a specific hall or provider. The results of this report include patient name, the scheduled interval and due date.
- When it comes to ROI, the Chart Access feature does all of the work for me. With just a few checkboxes, all necessary records for release are extracted and compiled, leaving me to attend to other tasks at hand.
- It would be great if paper records could be scanned directly into the patient chart. Presently they are scanned to my email, then downloaded, uploaded into Matrix where the attachment process begins. So, there are a lot of steps.
- I am in this application about 90% of my day and it logs me out frequently, for security purposes of course but it's still annoying.
- The available buttons for the attachment process are very small and close to each other which leads to attaching a file of many individual notes to a single patient record and of course I have to remedy that.
- I'm hard-pressed to speak on behalf of the entire company, which consists of seven locations and I'm just the Health Information Manager. As far as my daily objectives, one positive impact is I no longer need a full-time assistant.
- Another positive impact is the reduction of paper. Since I started here, there have been no paper records. MatrixCare provides a well-organized chart that is is easy to navigate through.
- A third positive impact is related to the reduction of paper, ROI (Release of Information). MatrixCare provides records in a PDF format, which most receiving entities and individuals require.