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I didn't get to choose, MYOB was put in my lap.
March 27, 2015

I didn't get to choose, MYOB was put in my lap.

Kati Hesley | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

AccountEdge 2012 v22

Overall Satisfaction with MYOB

I prepare monthly financial statements for a Client who uses MYOB. They bring me a backup and I prepare adjusting entries and reconciliations.
  • Its clean
  • allows you to undo a reconciliation
  • easy to use
  • Allows the client to manipulate dates when that can screw up their books
  • constantly freezes which causes the file to be corrupt
  • force balances the balance sheet
  • A software doesn't have any impact on ROI
It was selected only because it works with MAC. I prefer Thomson Reuter softwares. Software like QuickBooks and MYOB allows uneducated clients to manipulate their numbers when they shouldn't. This makes more work for everyone.
I'm told its good for MAC users

MYOB Feature Ratings

3.5
Accounts payable
3
Accounts receivable
3
Cash management
3
Bank reconciliation
5
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
5.0
Inventory tracking
5
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated

Using MYOB

1 - Reconciliation, Adjusting Journal Entries
No skills in support
  • allow the client to use the software they want
  • provide financial statements
  • inventory
  • allow the client to use the software they want
  • financial statements
  • inventory
  • if other clients want to use this software, we can use it to give them what they want
  • financial statements
  • inventory
Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB

Evaluating MYOB and Competitors

  • Third-party Reviews
The client uses this software, therefore I have to use it to make adjustments for the client.
I would advise the client to use quickbooks

MYOB Implementation

None
  • Implemented in-house
Change management was minimal - no lessons were taken away
  • time
  • no support
  • client

MYOB Support

They aren't willing to help at all unless you pay
ProsCons
None
None
No - My client doesn't want to pay for something that should be free

Using MYOB

It is easy to use - I just don't agree with restrictions and functionality
ProsCons
Easy to use
Technical support not required
Quick to learn
Feel confident using
Familiar
Do not like to use
Unnecessarily complex
  • Reports
  • Banking
  • Inventory
  • Accounts Payable

Integrating MYOB

Doesn't seem to have a lot of integration
  • None
None
  • Quickbooks
None
  • File import/export
Excel
Integrate more

Upgrading MYOB

Yes - Yes
  • Cleaner look
  • more reports
  • help the client
  • more report options
  • more banking options
  • more regulations