NextGen Healthcare EHR for FQHCs
March 18, 2024

NextGen Healthcare EHR for FQHCs

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

NextGen Enterprise EHR

Overall Satisfaction with NextGen Healthcare EHR

As an FQHC, we utilize NextGen Healthcare EHR for medical, dental, and behavioral health services on a daily basis across 9 locations. We do have issues/concerns with outdated templates for programs related to FQHCs. We have worked with our third-party vendor on multiple occasions over the years and it seems everything always ends in customizations. NextGen Healthcare EHR is an ok product, but a lot of the out-of-the-box templates are hard to use for smaller FQHCs with limited funding.
  • Cross information from EPM
  • Simple workflows
  • Demographic bar for quick information
  • Outdated templates
  • Better catering to FQHCs
  • EHR reports
  • A/R tracking
  • E-prescribing
  • Immunization Module
We do not utilize these capabilities but are currently reviewing them.
The workflow is easy to use.
NextGen Healthcare EHR was our first system.

Do you think NextGen Healthcare EHR delivers good value for the price?

Not sure

Are you happy with NextGen Healthcare EHR's feature set?

No

Did NextGen Healthcare EHR live up to sales and marketing promises?

No

Did implementation of NextGen Healthcare EHR go as expected?

Yes

Would you buy NextGen Healthcare EHR again?

Yes

NextGen Healthcare EHR is an easy-to-learn system for new staff. The very base package of NextGen Healthcare EHR is easy to use but does not meet the needs of an FQHC without having to add additional services and products, increasing the price substantially. I would like to see more options geared towards FQHCs.

NextGen Healthcare EHR Feature Ratings

Real-time eligibility verification
5
Coding
7
Claims management
9
Patient billing
9
Financial Reporting
9
Automated appointment reminders
9
Charting / document management
7
Templates
6
E-prescribing
9
Patient portal
5
Integration with other EMR and PM systems
7
Customization
4
HIPAA compliance
8
Multi-office / multi-physician capabilities
9