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Reliable employer of record with some room for improvement - overall recommendation!
July 12, 2023

Reliable employer of record with some room for improvement - overall recommendation!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Omnipresent

We use Omnipresent to employ people in countries in which we don't have a dependency.
  • Frontend of the software
  • Consultation (especially when coordinating layoffs)
  • On- and offboarding of employees
  • Customer Service
  • Benefits (Meal vouchers, transporation tickets, etc) are almost impossible to get in certain countries, leading to a competitive disadvantage when hiring
  • Expense management is intransparent and sometimes employees wait up to 8 weeks to get reimbursed
  • Hiring abroad
  • Expense management
  • Onboarding
  • allowed us to hire in countries that we previously couldn't
  • at a solid price
  • coordinated layoffs with us
Omnipresent had a:
- better user interface
- better onboarding flow (we previously lost a hire due to the EOR sending them a false contract; at Omnipresent, you get to review them)
- better pricing model

Do you think Omnipresent delivers good value for the price?

Yes

Are you happy with Omnipresent's feature set?

Yes

Did Omnipresent live up to sales and marketing promises?

Yes

Did implementation of Omnipresent go as expected?

Yes

Would you buy Omnipresent again?

Yes

Omnipresent works well if you're looking to make a few hires in a country where you don't have a dependency. Some markets are better than other, but overall, they're the best EOR I've looked at so far (we've also worked with WorkMotion, Omnipresent is better).

If you are looking to hire in a market where plenty of benefits (meal vouchers, transportation, company car, ...) are common, using any employer of record will be a disadvantage. Overall, the experience has been good with them (+ highly sympathetic customer service, big props here).

If I could improve one thing, it'd be the possibility to issue employees employed through them credit cards, that'd solve a lot of expense issues.