Overall Satisfaction with OpenText Identity and Access Management (IAM) Platform, formerly Covisint
Authentication, authorization, and SSO.
- Good personnel/team
- Small company type customer service gives ease of access and sense of urgency
- Poor license structure and understanding of product capabilities
- Not necessarily an IAM leader in the industry
- Support team has excelled and exceeded expectations
- Team has been nimble and flexible
- Costs continue to accelerate on lack of product featrures
Do you think OpenText Identity and Access Management delivers good value for the price?
No
Are you happy with OpenText Identity and Access Management's feature set?
Yes
Did OpenText Identity and Access Management live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of OpenText Identity and Access Management go as expected?
Yes
Would you buy OpenText Identity and Access Management again?
No