Meh
March 21, 2019
Meh
Score 5 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Oracle Eloqua
Right now Eloqua is being used by one department to fulfill a subset of email campaigns. Given the current challenges in our implementation it's difficult to say with certainty to what extent it is addressing business problems
- Eloqua's canvas interface makes it easy in theory to stand up new campaigns quickly for no technical users.
- The email as a primary key issue if a massive headache
- There are extremely narrow limitations on how complex criteria from custom data can be
- Eloqua's near inability to handle try concept of a customer having multiple email addresses makes it nearly unusable in some areas.
- Our implementation challenges have not yet yielded large scale benefits