An OU Campus is a happy campus
May 05, 2016
An OU Campus is a happy campus
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with OU Campus
We launched OU Campus in February of 2015, along with a responsive redesign of our main site. We have a web staff of two, but I was able to train over 100 content owners across campus in a very short time. Since we've launched, OU Campus has been so well received that we are currently working to move our Alumni & Development sites into the CMS. Purchasing OU Campus was a great decision. The learning curve for non-technical users is very small, and our campus community loves using OU. On the technical side, template creation can be a little difficult, but the customer service is top notch. I can count on someone to answer any question I have quickly and effectively.
Pros
- The JustEdit feature makes updating content a breeze. With a small staff, we rely on others to update their content. OU Campus makes it easy.
- Site-wide find and replace. I use the site-wide find and replace feature for all sorts of things - links, enrollment numbers, department names. It's really helpful.
- Customer service. The staff at OU Campus answers questions quickly and is always willing to discuss the most effective ways to take on new projects.
Cons
- Multiple browser previews. The browser/os preview seemed like a feature we could really use, but it is slow and not always accurate.
- Forms. The form builder lacks some advanced features, like captcha, but they are updating the form builder.
- Mobile access. As of now, OU Campus doesn't allow for users to log in from a mobile device. I don't want to update websites from my phone, but it would be nice to have access to some features on the go.
- Increased satisfaction with user experience. OU Campus has made it easier for us to address problems when they arise, making our website more efficient.
- Role-based control. Our old CMS made it very easy for users to change fonts and colors on their sections, which was very detrimental to the overall brand. That's not a problem anymore.
- Reduced training times. OU Campus is so easy to use, I've been able to cut training times down by half.
During the RFP process, we also evaluated Hannon Hill Cascade and Terminal Four. Both CMS systems had pros and cons, but overall, OU Campus was an easy choice. The features were better, non-technical users liked the simplicity of the interface, and the price was competitive.
We used Sitefinity before we switched to OU Campus. Sitefinity was so slow, it made updates a pain. Pages could take up to 30 seconds to load. Our users hated the product.
We used Sitefinity before we switched to OU Campus. Sitefinity was so slow, it made updates a pain. Pages could take up to 30 seconds to load. Our users hated the product.
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