OutboundEngine Review
January 22, 2020

OutboundEngine Review

Morgan Young | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OutboundEngine

Even though the price is high, it is much lower than what it would cost to staff a larger marketing team; therefore the ROI is high. There is great customer service with this company and there isn't a lot of time commitment because it's so user-friendly. If I could change one thing, it would be to offer more menu options instead of block packages so I can customize it. However, my organization's experience with OutboundEngine has been overall positive.

Pros

  • Return on investment.
  • Communication with clients.

Cons

  • More custom packages.
  • Helps us cut costs by automating processes.
  • Helps us stay in touch with current clients and reach out to potential new ones.
Awesome customer service. Everyone is willing to help and explain the program. The program itself is very user-friendly.

Do you think OutboundEngine delivers good value for the price?

Yes

Are you happy with OutboundEngine's feature set?

Yes

Did OutboundEngine live up to sales and marketing promises?

Yes

Did implementation of OutboundEngine go as expected?

Yes

Would you buy OutboundEngine again?

Yes

It's great for small businesses that don't have the time and resources to do outreach to clients individually. The customer service from OE is great and they are very accommodating. OE is very well suited to our company because it helps us tailor our content and marketing strategies without taking valuable time away from our executives and management team.

OutboundEngine Feature Ratings

10.0
Mobile optimization
10
Email deliverability reporting
10
List management
10
10.0
Automated sales alerts and tasks
10
Campaign Management ()
Not Rated
10.0
Social sharing and campaigns
10
Reporting & Analytics ()
Not Rated
Platform & Infrastructure ()
Not Rated

Comments

  • Taylor Page | TrustRadius Reviewer
    Taylor Page
    commented 4 years ago
    Thank you for leaving your feedback about our products! We know that as a small business owner, it’s so important to automate marketing efforts where possible, and we are glad that the services we provide help you with that. We will take into account that you would like to see more custom packages in the future. We continuously improve our offerings and appreciate you sharing your valuable experience to help us with that. Best, The OutboundEngine Team

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