Gathering data
August 04, 2021
Gathering data
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Penelope by Social Solutions
Penelope is being used in our local office on a daily basis by our Date Intake Coordinators and Case Managers.
- Collection of demographics.
- Uploading of documents.
- Visual Display is easy to read (the way things are laid out on a page).
- Initial learning curve of how to maneuver through different pages is high.
- Being able to edit errors instead of having to re-enter them & delete the error would be great!
- Being able to tab through all documents instead of just a selection.
- Having primary contact's name auto fill throughout & not have to re-type it.
- Having a drop down menu for household names throughout all docs & once selected will autofill ages, date of birth.
- More than one staff can be in one record at a time.
- You can have more than one Penelope tab so when needing info on a client you can view in one & put it in on another tab.
- Record keeping.
Do you think Penelope delivers good value for the price?
Yes
Are you happy with Penelope's feature set?
Yes
Did Penelope live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Penelope go as expected?
I wasn't involved with the implementation phase
Would you buy Penelope again?
Yes