Overall Satisfaction with Penelope by Social Solutions
It is used to monitor and track clients from intake to departure including services supplied.
- Assist in understanding the many uses of the tool
- Customer service
- Teaching
- The switch over to the new platform for tickets
- Giving time to new users to help understand the past history
- Time saving for counsellors
- Tracking attendance
Do you think Penelope delivers good value for the price?
Yes
Are you happy with Penelope's feature set?
Yes
Did Penelope live up to sales and marketing promises?
Yes
Did implementation of Penelope go as expected?
I wasn't involved with the implementation phase
Would you buy Penelope again?
Yes