Learning and Using Make Life Easier
December 05, 2021

Learning and Using Make Life Easier

Shirley Dionne | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Penelope by Social Solutions

It is used to monitor and track clients from intake to departure including services supplied.
  • Assist in understanding the many uses of the tool
  • Customer service
  • Teaching
  • The switch over to the new platform for tickets
  • Giving time to new users to help understand the past history
  • Time saving for counsellors
  • Tracking attendance

Do you think Penelope delivers good value for the price?

Yes

Are you happy with Penelope's feature set?

Yes

Did Penelope live up to sales and marketing promises?

Yes

Did implementation of Penelope go as expected?

I wasn't involved with the implementation phase

Would you buy Penelope again?

Yes

Microsoft 365 (formerly Office 365), Blackbaud DonorCentral
New user training