Peoplefluent - Highly Configurable, and Adeptly Supported
January 12, 2014

Peoplefluent - Highly Configurable, and Adeptly Supported

Brian Alterman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

11.1

Modules Used

  • Performance
  • Compensation
  • Succession Planning
  • Org Publisher

Overall Satisfaction

  • Peoplefluent provides a detailed role based system which allows multiple user groups/types to have appropriate levels of access, perform specific tasks, and allows for the limited viewing of sensitive data.
  • Many of the functions which are managed through the administrative home can also be supplemented/replaced with the batch loading of data (For example performance goals can be mandated or entered at the team member level, but they can also be batch loaded in. This allows for the multiple approaches to team members within a single performance plan).
  • The support we receive from the company is top notch. Issues are responded to quickly, details are thorough, and there is always a follow up to make sure everything is working correctly.
  • The reporting functionality is quite robust, and the ability to publish reports to roles provide a way to make sure accurate up to date data is available to those who need it and makes sure there is "one version of the truth".
  • We would like the ability to have different task names for steps which have multiple iterations.
  • Goals and objectives set by the team member should be able to be pushed from one plan year to the next.
  • The process of aligning to team members in other performance plans goals could be clearer.
  • Peoplefluent has given our staff greater visibility to team members information and made the performance review cycle/data more transparent.
  • By assigning task automatically to team members dashboard at all steps in the performance cycle, we have been able to make the workstream more efficient and turn around more rapid. The ability to use email reminders for tasks also helps.
  • The evaluation and compensation statements generated within the system means that there is one less data touchpoint to worry about. The statements themselves are contextualized, accurate, and robust.
PeopleFluent continues to develop an already high quality product and works to continually improve the user experience. The different modules integrate well, and the administrative functions are easy to understand and perform resulting in less time spent with KTLO functions. They provide world class customer service and work hard to keep you engaged as a customer.
Peoplefluent is particularly well suited in cases where there are a wide range of performance tracking needs within a single organization. For example, you can have multiple performance plans, each plan can have different amounts/schedules of reviews, individual plans can be set for 360 evaluations, feedback can be sought from other managers during the process, etc... The compensation portion is adept at managing multiple bonus plans, even when team members fall into multiple bonus categories.