Item: Pipeliner CRM
Rating: 10
Author: Mfundo Ntsodo

Use Cases and Deployment Scope

Pipeliner CRM is been used by my organization to increase sales, and it has been used the mostly by sales department to increase and manage sales and opportunities. It has added the great value in terms of generating leads and be able to see which opportunity is likely to have potential.

Pros and Cons

Creating leads
Setting up meetings
qualifying leads

Invoices
web entregration
data capturing

Return on Investment

Sales increase
improvement in marketing
less management on sales

Alternatives Considered

Amazon SageMaker and Bunchball Nitro for Salesforce

Pipeliner is easy to set up and it does not take time to get working other than the other CRM's that take up to 2 months before you can use it. Also pipeliner is easy to use and it is less costly unlike the other CRM's with high prices they charge.

Key Insights

Do you think Pipeliner CRM delivers good value for the price?

Yes

Are you happy with Pipeliner CRM's feature set?

Yes

Did Pipeliner CRM live up to sales and marketing promises?

Yes

Did implementation of Pipeliner CRM go as expected?

Yes

Would you buy Pipeliner CRM again?

Yes

Usability

Pipeliner is indeed a good product to use and it is also easy to use with great interface that you can customize whenever you feel like. Also pipeliner has the phone app that you can use on the go so that you can not miss out your appointments if you have one.

Support Rating

Pipeliner has the most supporting tools ever that you can access within the software to help you to get used to the system. Pippeliner also provide support help incase you need to ask someone about the problem you encounter while using the software and also documents that can help you understand the software better.

Likelihood to Recommend

Pipeliner CRM is well suited in creating leads and opportunities the leads has. The process gives an insight of how you qualify a lead from from stage of entering to purchase. It also show you the time frame when the lead was created and how long the opportunity has been there.

The CRM you need in your office

Overall Satisfaction with Pipeliner CRM