Very flexible CS platform!
April 29, 2020
Very flexible CS platform!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Planhat
Planhat is used in our customer success, account managment, and business ops teams. Planhat is not only our CS tool but our source of truth for customer data. As a manager, I can follow both customers activity and CSM activity.
- Gives me full control of customer data.
- Good UX and easy to use.
- Very flexible.
- Inspiring team at Planhat.
- More templates would be great.
- Improving net retention.