Polycom Trio - Good but not the best
Updated November 06, 2019

Polycom Trio - Good but not the best

Austin Jones | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

8500

Overall Satisfaction with Polycom Trio

We deployed the Polycom Trio in parallel with iPads for our Room Controllers. About 25% of our rooms received Polycom Trio's and the remaining 75% received iPads.

Pros

  • Polycom Trio keeps your meeting room clean with only 1 or 2 cord inputs.
  • Polycom Trio brings three Zoom necessities into one device; Room Controller, Speaker, and Microphone.

Cons

  • Our greatest disappointment in Polycom Trio was the lag in using the screen, it wasn't nearly as intuitive and "snappy" as the iPads were.
  • Paired next to the iPad's, the Polycom Trio was much more expensive and couldn't be a justified member of our mass Zoom Room adoption.
  • Due to previously mentioned negatives about the product, including the price, we decided to cut the Polycom Trio from our Zoom Room lineup.
We preferred the iPad to the Polycom Trio because of the Price, Screen Realestate as opposed to the Trio, and the multiple use cases for an iPad in Zoom Rooms.
The Polycom Trio is a great tool for huddle rooms that don't rely as much on a responsive screen. There are better room controllers out there, but if you just need a good speaker and microphone combo in the traditional conference phone style then the Polycom trio is a good option.

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