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Red Hat Enterprise Linux Review
February 26, 2024

Red Hat Enterprise Linux Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller

Overall Satisfaction with Red Hat Enterprise Linux (RHEL)

I am part of a two-man team that's responsible for the entire lifecycle of everything dealing with Linux. And we're a full Red Hat shop, so every server from its OS management and configuration and assisting of the app teams and deploying their apps on it as well as patching, compliance, all that stuff.
  • It's not necessarily Rail specifically. It's stuff that you guys provide with rail like a satellite and insights are very useful and it really helps set it apart from other flavors of Linux, especially with insights, what you guys have now on the cloud version of it, we've been talking with our account rep for a while on things we can get out of it as compared to what it used to be, which is hosted internally in our company. It's very promising. I'm actually kind of excited about it. Help resolve a big pain point with the security department.
  • Well, one of the things, this ties right back to my previous answer from what it sounds like, the cloud platform for Insights doesn't currently have an easy way to generate CVE compliance reports, or do scans for where you have remediations required, but it does not currently produce those reports in a way that I could just hand off to our security team and be like, here's our compliance, here's where all the things are specifically because Red Hat does backporting of patches and a lot of security tools don't know how to handle that and think that we're vulnerable when we're not. So from everything I've heard, it's possible. That's why I'm excited for it. But it's not easily pushed button generated report yet. So we're working with them to get that in there.
  • I mean, I literally couldn't do it without it.

Do you think Red Hat Enterprise Linux (RHEL) delivers good value for the price?

Yes

Are you happy with Red Hat Enterprise Linux (RHEL)'s feature set?

Yes

Did Red Hat Enterprise Linux (RHEL) live up to sales and marketing promises?

Yes

Did implementation of Red Hat Enterprise Linux (RHEL) go as expected?

Yes

Would you buy Red Hat Enterprise Linux (RHEL) again?

Yes

I guess to give it more context, my first job in the Linux ecosystem was in web hosting. And that was basically a Cintas shop and it was all run extremely lean and very bootstrappy do it on your own. You don't get any support. And for that environment, it was kind of just the way it is. It's very cutthroat. You have to move super fast. Once I moved over to the corporate side, every company I've worked with has been on rail. And the thing that really kind of makes it the best choice compared to using another operating system, another flavor of Linux and just kind of figuring out your own is the amount of support that Red Hat gives rail as far as extra tools like Satellite Insights and what's coming up now with Ansible and especially Ansible. Lightspeed, but also SLAs and stuff like that. Because yeah, I mean it was good learning in that first environment because there were no tickets, there was no support. It was figured out. But nowadays it's just nice to have an SLA agreement. I can just open a ticket. I say that that's something that does really well, but I also want to see it expanded, just more like vendor support at an enterprise level. I'm not sure yet what that would mean. I just have that every time we come up for renewal, I look at the price tag and it's like, what else can we do here? I like what Red Hat is doing just more.