Overall Satisfaction with Reltio Connected Data Platform
We are doing and Global multi-year implementation for the Pharma client and implemented the solution for more then 100 countries.
- MDM Capabilites
- UI
- cloud solution
- The support team need to be proactive
- There are many occasion where professional service team and TBA have disconnect
- Little more branding and focus on customer satisfaction will be added advantage
Pros | Cons |
---|---|
Kept well informed Immediate help available Support cares about my success | Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
Feedback is always good and I do see scope of improvement
Do you think Reltio Connected Data Platform delivers good value for the price?
Yes
Are you happy with Reltio Connected Data Platform's feature set?
Yes
Did Reltio Connected Data Platform live up to sales and marketing promises?
Yes
Did implementation of Reltio Connected Data Platform go as expected?
Yes
Would you buy Reltio Connected Data Platform again?
Yes