SAP Concur
April 25, 2022

SAP Concur

Chang-Hwan Choi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP for Higher Education and Research

We use SAP Concur platform for reimbursement for travels and events. It is to streamline the reservation, expense reports, and reimbursement processes.
  • The concur platform integrates all the necessary steps for reservation, expense reports, and reimbursement.
  • It has customer supports that can easily be reached by emails.
  • It emails the users for any important process steps.
  • The system is not much user friendly.
  • Some menus are hard to understand intuitively.
  • It is not easy to learn how to use in the beginning.
  • Travel/event reservation
  • Travel/event expense reports
  • Travel/event expense reimbursement
  • It integrates into one platform for travel/event reservation, approval, expense reports, and reimbursement.
I cannot compare since I have never used any similar platform before.

Do you think SAP for Higher Education and Research delivers good value for the price?

Not sure

Are you happy with SAP for Higher Education and Research's feature set?

Yes

Did SAP for Higher Education and Research live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP for Higher Education and Research go as expected?

Yes

Would you buy SAP for Higher Education and Research again?

Yes

If a dedicated staff or expert can do the processes, it will be quite useful to use for effectiveness.