Customer Engagements Made Easy With SAP Service Cloud
January 19, 2022
Customer Engagements Made Easy With SAP Service Cloud
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Service Cloud
We have been using SAP Service Cloud for customer engagement and it ensures smooth communication. With the features of this product, it is easy to profile customers based on their trends which makes customer mapping flawless. With the information we gather from our clients with the help of SAP Service Cloud, we are able to forecast and we can as well use the information to improve our service so as to serve them better. In addition, thanks to SAP Service Cloud, we can update our clients about upcoming products.
- The Chat features are amazing.
- It's easy to forecast thanks to information we get using this product.
- Makes it easy to analyze trends.
- Besides using is for communication, it's also great in marketing.
- No negative experiences using this software.
- Lead tracking.
- Chat features.
- Forecasting.
- SAP Service Cloud has made customer Communication and engagements easy.
- We use this software for mapping and forecasting.
- It's a great tool for marketing.
Do you think SAP Service Cloud delivers good value for the price?
Yes
Are you happy with SAP Service Cloud's feature set?
Yes
Did SAP Service Cloud live up to sales and marketing promises?
Yes
Did implementation of SAP Service Cloud go as expected?
Yes
Would you buy SAP Service Cloud again?
Yes