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The benefits of PLG – without going full PLG
January 20, 2023

The benefits of PLG – without going full PLG

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenSpace

ScreenSpace allows us to pre-qualify and educate prospects before they talk to sales. Increasing pipeline while keeping our sales and success teams focused on high-intent prospects.
  • Everything that comes out of ScreenSpace looks like it came from an agency
  • Makes our product look and feel better than the real thing.
  • Internal review features would be helpful.
  • Marketing: Increase conversion rate & qualified leads
  • Sales: Reduce sales cycles and increase win rates
  • Success: Accelerate time to value and reduce high-touch onboarding time

Do you think ScreenSpace delivers good value for the price?

Yes

Are you happy with ScreenSpace's feature set?

Yes

Did ScreenSpace live up to sales and marketing promises?

Yes

Did implementation of ScreenSpace go as expected?

Yes

Would you buy ScreenSpace again?

Yes

Efficiently expanding down-market has been a challenge with our high-touch sales and activation process.

ScreenSpace’s self-guided demos allow our prospects to explore our product and understand value without requiring a live demo or trial.

Using ScreenSpace

  • Website Product Tour
  • Self-Guided Onboarding
  • Sales Leave-behind

ScreenSpace Support

The success team is very responsive and quick to address any issues – which rarely comes up. I appreciate Darren, the CEO, being hands on and working with my team to answer any questions and ensure they hit their targets.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
All support is premium

Using ScreenSpace

ScreenSpace is polished and very easy to use. Easier than creating a PowerPoint presentation.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating an interactive experience
  • Integrating an interactive experience on our website
  • Creating custom share links for individual prospects
  • Viewing and understanding the engagement analytics
  • Storyboarding an experience with multiple storylines can take a bit of time. But the success team is very helpful and has a great framework to work off of.
Yes