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Professional Newsletters for small and medium sized businesses
December 29, 2021

Professional Newsletters for small and medium sized businesses

Yvonne Scherer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendinblue

I'm self employed supporting small business owners and a animal welfare association in all administrative processes.
  • Professional set-up and easy to handle.
  • Many design options.
  • Easy to handle.
  • Very good price- performance ratio.
  • Very good reporting options.
  • Provide seperated fields to show two contents side-by-side like e.g. picture and text.
  • Couldn't find the possibility to send the same campaign again to a different contact list without copying the campaign.
  • The sender e-mail-address includes ...7i0ue.m-sender-sib.com. I would prefer to see just the e-mail-address.
  • I can't answer this question at the moment as I just started and created only one campaign
As the newsletter tool I use in my job as employee is tailormade for the company I work for, it offers all design and creation possibilities. I selected Sendinblue as I needed a tool to create campaigns for an animal welfare association. I like the different subscription possibilities and packages. It's really easy to handle, bearing in mind that I have some experience with another tool. It offers enough design possibilities and the campaign I sent looks as professional as the tailormade one I use. I think with more experience in usage it meets all needs for small and medium sized businesses.

Do you think Brevo delivers good value for the price?

Yes

Are you happy with Brevo's feature set?

Yes

Did Brevo live up to sales and marketing promises?

Yes

Did implementation of Brevo go as expected?

Yes

Would you buy Brevo again?

Yes

Microsoft 365 (formerly Office 365), GIMP
I just started to use this tool and created only one campaign up to now. It's a great tool at a very good price and offers all features to create a professional newsletter. In my job as an employee of a large company I use another tool which offers more possibilities, but it is used for several newsletters from hundreds of users every day and I'm sure this is quite expensive. For occasional sent newsletters this tool is perfect and absolutely sufficient. I use the Lite package, maybe the Premium package offers more possibilities.

Brevo Feature Ratings

Email & Online Marketing
9.3
WYSIWYG email editor
10
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Mobile optimization
7
Email deliverability reporting
10
List management
10
Triggered drip sequences
Not Rated
Reporting & Analytics
10.0
Standard reports
10
Pre-Send Testing
10.0
Link Tracking
10

Sendinblue Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I didn't, as I just use it for an animal welfare association and my small business. Therefore I don't need premium support and want to keep the costs as low as possible.
I just started to use Sendinblue and contacted the support by e-mail just one time. It was at the weekend and I got a prompt reply to my question.

Using Sendinblue

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Creating contact lists and importing contacts.
  • Change design components.
  • Evaluation of contact e-mail addresses.
  • None
Yes
Easy to use for people who are used to work with different marketing tools