Overall Satisfaction with Shareworks, by Morgan Stanley
In my opinion, my experience with Shareworks by Morgan Stanley has been disappointing, primarily due to issues with international wire transfers. Despite ensuring that all banking information on my end is correct, and after being charged 50 GBP in fees, my funds have not been received. The bank has confirmed no attempts at transfer have been made to my account. I think customer support has been time-consuming and unhelpful, with over an hour spent on calls only to receive vague explanations about banking errors. I think this has not only been frustrating but has also shaken my confidence in their system's ability to handle sensitive financial transactions efficiently.
- Nothing
- International Wire Transfer Process
- Fee Transparency and Policy
- Customer Support and Response Time
- Increased Operational Costs
- Time and Resource Allocation: Significant time and resources have been diverted to resolving these issues
- Trust and Reliability Concerns
Do you think Shareworks, by Morgan Stanley delivers good value for the price?
No
Are you happy with Shareworks, by Morgan Stanley's feature set?
No
Did Shareworks, by Morgan Stanley live up to sales and marketing promises?
No
Did implementation of Shareworks, by Morgan Stanley go as expected?
I wasn't involved with the implementation phase
Would you buy Shareworks, by Morgan Stanley again?
No