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Support, SSO, and integration with Salesforce are highlighted by Skilljar
November 23, 2022

Support, SSO, and integration with Salesforce are highlighted by Skilljar

Metin Agayev | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar Customer Education Software

Skilljar Customer Education Software is used to provide technical training to customers and staff members.We provide presentations, videos, and online laboratories.We cover all of the goods and every internal and external audience, therefore the scope is pretty broad.We integrate the program with salesforce, and it offers analytics and reporting.
  • Great Assistance
  • Simple to use and edit for the entire team
  • There are many different kinds of content to pick from to make learning truly well-rounded.
  • More freedom in how courses display compared to catalog pages. Although it's not ideal, we kind of "hack" the system to make it appear to learners
  • Lessons cannot be copied into multiple courses in bulk because there are no bulk actions.
Along with offering SCORM packages, they still have some content authoring work to complete. The software performs an excellent job of giving us analytics, which we absolutely value, other from that.
The customer service from Skilljar has been outstanding, a far cry from the poor response times I've had when working with some of their rivals. Over the past year, we have only reported one incident,
  • Accelerated Product Adoption
  • An Increase in User Interaction

Do you think Skilljar’s Customer Education LMS Platform delivers good value for the price?

Yes

Are you happy with Skilljar’s Customer Education LMS Platform's feature set?

Yes

Did Skilljar’s Customer Education LMS Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skilljar’s Customer Education LMS Platform go as expected?

Yes

Would you buy Skilljar’s Customer Education LMS Platform again?

Yes

Skilljar is wonderful, especially if you're happy with writing your content directly into the LMS. Although it's not difficult to upload files. Additionally, it is a straightforward LMS with professional-looking front-end design that supports a range of material. The creation of the themes and styles is quite easy. Easy for anyone to jump in and create professional looking content.