Beautiful and simple LMS platform for customers
November 23, 2022

Beautiful and simple LMS platform for customers

Marzieh Hooshmand | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar Customer Education Software

Support and after-sales service for a service or product when the number of customers is more than 50 people is so complicated, but with Skilljar CES LMS platform, we can be better supported and provided them with training as a comprehensive and integrated system. It has all the essentials that we need to create online self studies for customers and commercial partners.

Pros

  • Simplicity in content creation and user-friendliness of the platform in backend
  • Access and easy use of users and customers to educational content produced in front end
  • It has support SCORM
  • Can use Embedded remote videos into contents

Cons

  • Failure to identify all video formats when embedding 3rd party videos
  • Designing and changing templates currently requires HTML knowledge, which I think should work on a simpler and more attractive drag and drop design system.
  • It has sometimes interfered with SCORM
The persistence and effort in developing this platform is commendable
The support team sometimes delays a simple answer for five to six hours. I think they should be more professional and faster
  • Providing faster and more professional services to customers
  • Increasing customers trust in services
  • Develop and reduce costs with LMS innovation

Do you think Skilljar Customer Education LMS delivers good value for the price?

Yes

Are you happy with Skilljar Customer Education LMS's feature set?

Yes

Did Skilljar Customer Education LMS live up to sales and marketing promises?

Yes

Did implementation of Skilljar Customer Education LMS go as expected?

Yes

Would you buy Skilljar Customer Education LMS again?

Yes

Discount and reasonable price with better and more suitable facilities for training
The number of customers has increased, and it takes a lot of time to train and support them all, but with this simple LMS platform, Skilljar Customer Education Software, everything gets better.

Comments

  • Jeremy Kelderman | TrustRadius Reviewer
    Jeremy Kelderman
    (Vendor Representative) commented 2 years ago
    Thank you for taking the time to submit a review about your experience using Skilljar!

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