Pandemonium Control
Updated April 28, 2020

Pandemonium Control

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SQL Sentry

We use SQL Sentry within the IT department to help monitor and isolate issues associated with all production level database servers. SQL Sentry provides our IT department and DBA with the tools to quickly identify performance issues with our SQL Server databases. SQL Sentry offers us a centralized portal and a snapshot of our database servers health.

Pros

  • A centralized location to troubleshoot database server issues.
  • Quick access to pin in time snapshots database performance.
  • Capabilities to drill into problem areas.

Cons

  • Provide a query interface embedded into the application, so there is no need to bounce back between SSMS and SQL Sentry.
Much better alerting and more comprehensive diagnostic tool set.
It is well suited for monitoring all servers in one consolidated interface, rather than bouncing around between different registered SQL Servers.

SolarWinds SQL Sentry Feature Ratings

Performance dashboard
8
Intelligent alerting
10
Top SQL
8
Historical trend data
Not Rated
Virtualization support
Not Rated

Evaluating SQL Sentry and Competitors

Yes - I implemented an SSIS environment to replace a much more expensive DELL Boomi implementation, which was doing nothing more than moving data from one server to another. In doing so, we leverage some of the added features in Task Factory not available to native SSIS.
  • Price
  • Product Features
Price was the biggest feature. We saved thousands of dollars by switching to SSIS using TF components.
I've been very happy with Task Factory. Have tried some other competing products, but they were not as robust as TF's offerings.

SQL Sentry Support

Support has been great, but have had instances where the solution I desired was not inherently available in Task Factory.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - Not sure if premium support is available for TF. Regardless, we've never needed escalated support.
I was trying to make a REST connection and while I couldn't get it to work, the developers went above and beyond to try and help me get the product configured and working.

Comments

  • Rachel Siragusa | TrustRadius Reviewer
    Hello, We greatly appreciate you taking the time to rate SQL Sentry, we are thrilled to hear that it has been helpful in monitoring and improving performance. Thank you for your feedback on how we could improve SQL Sentry products. Regarding your comment on SSMS and SQL Sentry integration, I would love to hear some more specific information. Currently we do have the integrated version of Plan Explorer which allows for query execution and plan analysis. In addition, while several settings such as those pertaining to Agent Job properties cannot be directly modified through SQL Sentry, our interface will allow you to navigate to these settings, and open them for you in SSMS. While our intent is not to be a supplement for SSMS, I would like to know specifically what integrations you are looking for so we many be able to help you find a solution. Thank you!

More Reviews of SolarWinds SQL Sentry